Our FAQ section is designed to provide you with quick answers to common questions about our services, trading processes, and platform features. Whether you’re new to cryptocurrency trading or a seasoned professional, you’ll find valuable insights and guidance here. If you need further assistance, don’t hesitate to contact us directly!
What is ZUBR?
ZUBR is a trading venue for cryptocurrency derivatives. We provide the uniquely efficient trading infrastructure with clients’ hardware co-location with the ping of <60 microseconds to the trading system. We offer the equal conditions for every client, which do not depend on the volume size as well as the lowest taker’s commission in the space. The cost-effective hedging is available on ZUBR.
What are perpetual contracts?
Perpetual contracts on cryptocurrencies are derivative products on ZUBR. The key difference with futures contracts traded on traditional markets is that perpetual contracts never expire. The price of such contracts is tied to the index with the help of the funding mechanism.
What is Index?
The index is a synthetic value that is being calculated as described here. It represents the real price of an underlying asset. The Index price is a “fair” price of the asset and a reference point for it.
Is leveraged trading allowed on the ZUBR exchange?
Yes. Our exchange allows a client to trade with an amount that significantly exceeds their balance. Cryptocurrencies are extremely volatile, and a client should carefully monitor the trading risks. Profits and losses from leveraged trading can be significant even in the case of minor price movements of an asset from a portfolio.
Which assets can be used as collateral for trading with ZUBR?
All settlements on ZUBR are carried out only in Bitcoin. Bitcoin is the only cryptocurrency available for deposits or withdrawals.
Can I lose all my funds and get a negative balance?
ZUBR offers two margin modes to its clients – cross-margin and isolated margin. The cross-margin mode means that the entire balance of the client is his own risk, and the funds can be lost if something goes wrong. If the client’s portfolio has gone negative, then the negative value will be compensated with the help of the “ZUBR Insurance Fund”. In the isolated margin mode, the client chooses maximum leverage level and a part of the portfolio that can be lost in the transaction. In this mode, the client’s position can be forcibly liquidated even if there are still enough funds on their balance.
What is an Initial Margin?
The Initial Margin is the collateral level which allows you to place new orders for opening and increasing your position.
What is a Maintenance Margin?
The Maintenance Margin is the collateral level which allows you to hold existing positions and avoid liquidation. ZUBR has two levels of the Maintenance Margin – Partial Liquidation Margin Level (PLML) and Full Liquidation Margin Level (FLML).
In what case my position can be forcibly closed (liquidated)?
When the Mark Price is below the liquidation price for a long position or above the liquidation price in case of a short position, the liquidation procedure is started.
Do you have any fees for funds withdrawal?
Yes, there is a fixed commission per withdrawal – Fees. It covers the average bitcoin transaction fee and can vary depending on the bitcoin blockchain load.